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We can ship coffee anywhere in the world using a variety of different carriers. For shipments within the US & Canada, we will gladly arrange for the delivery of your coffee using one of several freight carriers with whom we receive substantial volume discounts, or with a carrier of your choice.
Processing time
We require a minimum 24-hour turnaround to process all orders. See additional warehouse information below.
For orders coming out of Pacific Distribution in Sumner, Washington:
-Pick-up is available Monday through Friday 8-4:30.
-Minimum of 24 hours notice required for all orders.
-Rush orders can be ready to ship the same day based on the following:
* Verbal confirmation from Pacific Distribution that sufficient time exists
to meet customer rush-shipment needs
*A Rush fee of $0.50/bag, with a $10 minimum.
For orders coming out of all other warehouses:
-Minimum of 24 hours notice required for all orders.
-Please keep in mind differences in time zones.
For example, if you place an order after 3 pm Pacific Time on Tuesday to ship out of
our New Jersey warehouse, they will not receive the order until Wednesday morning
and ship until Thursday.
International Shipments
Canadian customers will need to make arrangements with a customs broker and provide us with this information prior to shipment to ensure a smooth and timely border crossing. Please contact us directly for information on all other international shipments.
Damage or Loss in Transit
Smaller coffee loads are generally shipped stretch-wrapped to pallets on a slipsheet. However, it is not un-common in the industry for a bag to be ripped or punctured in transit. If your coffee arrives damaged and there is a weight loss, be sure to note this on the bill of lading BEFORE signing it with the freight carrier. In the unfortunate event, please contact InterAmerican immediately, and we will gladly assist you in the claim process.
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